Superior Private Bathroom Twin Room
- 2 Single beds
Ryokan · Hakone · Kanagawa
Yutorelo-An
A traditional ryokan in Hakone's Gora Onsen district, known for its hot spring baths, serene gardens, and attentive service.
- Hot spring baths including open-air and private options
- Central Gora location near Gora Park
- Free shuttle service and parking on site
7.9
Very good
872 reviews
Booking.com 7.9 · 872 reviews
About
Yutorelo-An
Yutorelo-An is a 4-star ryokan set in the Gora Onsen district of Hakone, a short walk from Gora Park. The property combines traditional Japanese aesthetics with modern comforts, offering a range of room types from standard twins to family rooms and Japanese-style accommodations.
Guests can unwind in the public hot spring bath, open-air bath, or book a private onsen experience. The hotel also features a restaurant serving traditional dishes, a garden and sun terrace, and free amenities like Wi-Fi in public areas and a welcome drink.
- No smoking on site
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Onsen experience — Public hot spring bath, open-air bath, and private onsen options are available on site.
- Gora location — Situated in the Gora Onsen district, within easy reach of Gora Park and other nearby attractions.
- Traditional dining — Restaurant serves traditional Japanese dishes with special diet menus available, complemented by a complimentary welcome drink.
- Service quality — Staff consistently described as helpful and gentle, with VIP check-in/out and 24-hour reception.
–
Worth weighing
4 to weigh- Check-in window — Check-in is limited to 15:00-18:00, so late arrivals may be challenging.
- No pets — Pets are not allowed on the property.
- Some rooms share bathrooms — Standard Twin Room and Japanese-Style Room have shared bathroom facilities, which may not suit all guests.
- Below area average rating — The hotel's rating of 7.9 is lower than the Hakone area average of 8.5, though still positive overall.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Deluxe Twin Room
- 2 Single beds
Standard Shared Bathroom Twin Room
- 2 Single beds
- Heating
Private Bathroom Twin Room
- 2 Single beds
- Garden view
- Shower
- Private bathroom
- Heating
King Room
- 1 King-size bed
- Shower
- Heating
- Bathtub
- Balcony
Family Twin Room
- 2 Single beds
- Shower
- Heating
- Bathtub
- Balcony
Japanese-Style Shared Bathroom Room
- 4 Single beds
- Heating
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Bath & Wellness
- Hot spring bath
- Open-air bath
- Public Bath
- Massage
- Free toiletries
Dining
- Restaurant
- Special diet menus
- Children's menu
- Welcome drink
Services
- 24-hour reception
- VIP check-in/ -out
- Free shuttle service
- Housekeeping
- Luggage storage
- Safe deposit box
- Fax/Photocopying
Common Areas
- Terrace
- Sun terrace
- Garden area
- Lift
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 7.9/10 from 872 reviews
Booking.com · 7.9 · 872 reviews
7.9Verified guest“The hotel was clean and the area was lovely. Breakfast in the garden was amazing with incredible food. The service was outstanding, our Japanese-style room was luxurious with a great view, and the outdoor bath was a highlight. The staff were excellent and gentle. The location is secluded and a good base for exploring Hakone, and it's close to Gora Park.”
7.9Verified guest“There was a real family atmosphere. The rooms were well equipped, the views were splendid, and the staff were extremely friendly.”
7.9Verified guest“The lobby was charming and the onsen was relaxing. The private onsen experience was enjoyable, and the traditional style of the lobby added to the relaxing ambiance of our stay.”
7.9Verified guest“The staff were very, very helpful and gentle. The location was nice and decent for visiting Gora Park.”
7.9Verified guest“A wonderful old and relaxing hotel, ideal for one night. There was a great selection of traditional breakfast options, and the service from the very helpful, gentle staff was good.”
7.9Verified guest“The private onsen was really good. The traditional food was beautifully presented and very filling. I loved the serene atmosphere and the fine gardens. Free drinks in the lobby were a nice touch.”
04 — Location
Getting around Hakone
The property sits in Hakone.
Gora Park: Located within easy reach, Gora Park is a landscaped garden with walking paths and seasonal flowers, ideal for a leisurely stroll.
Forest Adventure Hakone: About 6 km away, this outdoor adventure park offers treetop courses and zip lines for families and groups.
Gora 1300-119, Hakone, Kanagawa, 250-0408, Japan
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-18:00
- Check-out
- By 10:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 34 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 to 18:00, and check-out is by 10:00.
Is parking available at the hotel?
Yes, parking is available on site for guests.
Are pets allowed?
No, pets are not allowed at the property.
Does the hotel offer airport or area shuttle service?
The hotel provides a free shuttle service, though specific routes and schedules are not specified.
Are there rooms with private bathrooms?
Yes, several room types such as the Superior Private Bathroom Twin Room, Deluxe Twin Room, Private Bathroom Twin Room, King Room, and Family Twin Room include private bathrooms. Standard rooms share bathroom facilities.
The bottom line
Yutorelo-An offers a genuine ryokan experience in Hakone's Gora district, with relaxing onsen facilities and attentive service. It's a solid choice for travelers seeking traditional Japanese hospitality, though the check-in window and shared bathrooms may be limiting for some.
7.9A traditional onsen ryokan with a strong service culture and convenient Gora setting.
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